BCD Travel names David Coppens Executive Vice President Global Operations
Utrecht, Netherlands, 1 October 2014 – Today BCD Travel announced the appointment of David Coppens to the newly created role of Executive Vice President Global Operations, reporting to Global Chief Operating Officer Mike Janssen. In his new role, Coppens will oversee worldwide efforts tied to strategic operations functions and carry out the company’s vision for operations globally and across borders.
Coppens previously served as Senior Vice President of Performance Solutions for EMEA. In that role he aligned and streamlined internal operational processes and increased efficiencies for client operational programs. He also ensured alignment between global, regional and local requirements, and headed up EMEA’s T24 emergency services.
Prior to that role, Coppens helped lead the company’s Global Business Solutions team, tasked with linking sales and business owners in the development of business strategies, leading the program design effort for large global bids and providing guidance on client retention strategies and processes.
Earlier in his career with BCD Travel he directed multinational service solutions and served as sales engineer. He joined BCD Travel from American Airlines in 2002 to implement and manage Europe’s first multinational service center for business travel.
“This is exciting news for our company,” said Janssen. “Operations are the core of what we do every day for clients, and David’s expertise and leadership will help us excel in that area. His knowledge of company products and client services brings extraordinary value to our global operations and will be vital as we continue to manage the accelerating changes in our industry.”
About BCD Travel
BCD Travel helps companies make the most of what they spend on travel. For travelers, this means keeping them safe and productive, and equipping them to make good choices on the road. For travel and procurement managers, it means advising them on how to grow the value of their travel program. For executives, we ensure that the travel program supports company objectives. In short, we help our clients travel smart and achieve more. We make this happen in more than 100 countries with more than 11,000 creative, committed and experienced people. And it’s how we maintain an industry-leading client-retention rate of over 97%, with 2013 sales of US$ 22.4 billion. More about BCD Travel »
About BCD Group
BCD Group is a market leader in the travel industry. The privately owned company was founded in 1975 by John Fentener van Vlissingen and consists of BCD Travel (global corporate travel management), Travix (online travel: CheapTickets, Vliegwinkel, BudgetAir, Flugladen and Vayama), Park ‘N Fly (off-airport parking) and joint ventures Parkmobile International (mobile parking applications) and AERTrade International (consolidating and fulfillment). BCD Group employs over 12,000 people and operates in almost 100 countries with total sales, including US$ 9.2 billion partner sales, of US$ 24 billion. More about BCD Group »